Good point, Eva. With the Subscription model, we trade-off accessibility with ownership. This option provides lesser weight to the buyer and more towards the user as you don’t need to invest in heavy upfront costs (i.e., Monthly Renewals). The exit criteria make it easier to switch to a better product. This is where customer service/success plays a key role.
Good point, Eva. With the Subscription model, we trade-off accessibility with ownership. This option provides lesser weight to the buyer and more towards the user as you don’t need to invest in heavy upfront costs (i.e., Monthly Renewals). The exit criteria make it easier to switch to a better product. This is where customer service/success plays a key role.